Privacy Policy

We ("Application," "us," "our," or "we") are committed to safeguarding our users' privacy rights ("Users," "you"). This Privacy Policy ("Policy") outlines the methods and reasons for our collection, usage, storage, disclosure, and management of the information and data you provide or that we gather when you use our Application. Please be aware that this Policy is exclusively applicable to the information and data collected or received by us through your interaction with the Application. We bear no responsibility for the actions of third parties, the content on their websites, the usage of information or data you supply to them, or any products or services they offer. Any links to those sites do not imply our endorsement or association with those individuals or companies.

DATA WE COLLECT

We collect the following types of information about you:

Personal Data

Personal data can include: name, postal address, telephone number or email address. We can also receive information about your interest in and use of various products, programs, services, and content available. Such personal data will only be collected when: (a) you voluntarily provide us with the information; and (b) the information is needed for us to deliver the service you have requested. Your prior consent is necessary if we are to use such data in actions not mentioned above.

Metadata

Metadata generally refers to the technical information linked to your utilization of the Application. It details aspects such as the timing, origin, and the formatting of user-generated content. This kind of data is exclusively utilized by us to enhance and evolve the primary functionalities of the Application. However, this data is not associated with specific users, and we do not use it to monitor individual users.

Log Data

To track how our service is accessed and used, we adopt third-party analytics tools such as Google Firebase to harvest user behavior data such as the web pages you visit, add-ons, and other information that assists us in improving the service. This information is non-personally identifiable and will not be used to track individual user.

Third-party Services

Our advertising partners may use cookies and other tracking technology to compile information about your device’s visits and usage patterns on our service, to personalize the advertising content shown to you. Sharing the information with these third parties does not constitute the collection or storage of this data by us. In the event of the software development kits (“SDKs”) incorporated into our Application from our advertising partners being updated, we will integrate the new features in time, so as to keep you updated on how your data will be used by these third parties.

Machine Learning Features

We provide you with features such as Eye-Points Recognition and Facial Detection, which are developed on the basis of machine learning technology. Your data may be transmitted to our servers when using the features for processing in the server. We guarantee that your data will be deleted promptly after processing. All our functions are developed and improved based on famous legal open data, we don’t use users’ data for developing purpose. So, we do not collect, permanently store or share any of your data.

MORE EXPLANATION:

We may collect necessary information for different purposes, including:

1.1 To enable you to use the functions of this application smoothly: Image and video processing apps often need to use deep learning technology. This app has currently developed or may develop functions that use deep learning related technologies in the future. Since the deep learning technology used in these functions requires a high-performance server to process, you need to upload pictures or videos to the server for processing. These functions include but are not limited to: AI depth beautification/AI painting/Quality Enhancement/Anime Filter/AI Teeth/AI Smile/AI Portrait Editing Picture, etc. When using these features, the app will ask for your permission if it needs to access your device's photo library.

1.1.1 How do we handle personal pictures and videos uploaded to the server:

The uploading and processing of this information is necessary to provide these functions. And we will follow the legal requirements and take strict measures for the transmission and storage of your such information. We will encryption measures to keep your information safe.

1.1.2 The use of such information

The use of such information is limited to providing you with these functional services. After the service is completed, the above information will be automatically deleted by the system and will not be retained anymore. These images are automatically deleted from our servers after 24 hours. Images and videos generated by the app from your uploaded images and videos are automatically deleted from our servers after 15 days. The technology implemented in the application does not allow for unique identification or authentication of individual users.

1.1.3 Future developments of these functions

For the training and improvement of deep learning-related functions, we all use public compliance data sets, or specially purchased legal data sets. The pictures/videos uploaded by users will not be used for any purposes other than the use of the functions themselves, including using for the training or improvement of functions.

1.1.4 Responsibility for the content of uploaded information

Please guarantee that you have the corresponding legal rights to the uploaded content or have obtained legal authorization from others and have the right to use the above functions. Otherwise, all the consequences and losses caused will be borne by you.

1.1.5 We will not share any information related to 1.1 with any company, organization or individual, except in the following cases:

- Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

- Sharing under statutory conditions: We may share your personal information externally in accordance with laws and regulations, the need to resolve litigation disputes, and in accordance with the mandatory requirements of government authorities or judicial authorities.

-To the extent required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of the Concrete, its users, or the public from damage.

1.2 To improve our Apps and quality (for example, by performing statistical analyses)

In order to ensure the quality and stability performance of service and improve our applications, we will use Google Firebase or Flurry SDK to collect, analyze, correct faults and errors and help to reduce illegal use or abuse of applications. And we will collect statistical data on user usage functions, which will not be tracked Individual users, but based on aggregate statistics for all users.

1.3 Handling and Responding to Customer Support Communications.

In order to help users deal with problems encountered during using, we will collect the identity information and contact information (such as name, email address) which you provide to us, as well as the content of your communication or request. We only use this data for user support and if the case is closed, we will delete it within 1 year.

1.4 Analyze your usage information, including your preferences, interests and behaviors when using our products.

INFORMATION WE SHARE

We do not disclose user information to third parties without permission from you in exclusion of the following instances. Please note that the processing of your information by any third parties will have to comply with our policies: (a) we may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. Notices will be sent to you before such transfer is actualized; (b) we may share your information with our advertising partners who collect information from your device to improve the display of advertisements on the Application and elsewhere online; (c) with respect to jointly offered services or functionality or services offered separately by other companies through our Application, we may share information about you with business partners to provide the services and functionality you request and to communicate with you about those services; (d) we may share information about you in response to legal process or a request for information if we believe disclosure is consistent with, or required by, any applicable law, rule, or regulation; to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property, and safety of us, our users, or others.

SECURITY OF INFORMATION

We care about the security of your information, and adopt safeguarding measures to preserve the integrity and security of all information collected through the Application. However, we do not ensure or warrant that the security of the information on our Application may not be accessed, disclosed, altered, or destroyed.

CONTACT US

For any questions about the policy, please contact us by email: service@pixlconcerto.com